運送政策
Shipping Policy
Last updated: June 2026
Delivery Areas
All our orders are delivered via Australia Post, and we deliver to all Australian states and territories, including:
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New South Wales (NSW) Postcodes: 1000-2599, 2620-2899, 2921-2999
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Victoria (VIC) Postcodes: 3000-3999, 8000-8999
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Queensland (QLD) Postcodes: 4000-4999, 9000-9999
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South Australia (SA) Postcodes: 5000-5999
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Western Australia (WA) Postcodes: 6000-6999
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Tasmania (TAS) Postcodes: 7000-7999
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Northern Territory (NT) Postcodes: 0800-0999
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Australian Capital Territory (ACT) Postcodes: 0200-0299, 2600-2619, 2900-2920
We also ship internationally to the United States via Sendle carrier-calculated rates. For other international enquiries, please contact us directly at davelysasiansupermarket@gmail.com.
Shipping Rates
Our shipping rates are weight-based, volume-based, and vary by destination. Below are indicative shipping rates for orders under 5kg only. Shipping times are estimates and may change without notice. The exact shipping cost will be calculated and displayed at checkout based on your order weight and delivery postcode.
|
State / Territory |
Standard Shipping Rate (AUD) |
Estimated Standard Shipping Time |
|
Queensland (QLD) |
From $10.60 |
2 - 12 Business Days |
|
New South Wales (NSW) |
From $10.60 |
2 - 6 Business Days |
|
Victoria (VIC) |
From $10.60 |
2 - 6 Business Days |
|
South Australia (SA) |
From $10.60 |
4 - 6 Business Days |
|
Australian Capital Territory (ACT) |
From $10.60 |
2 - 4 Business Days |
|
Tasmania (TAS) |
From $10.60 |
4 - 8 Business Days |
|
Northern Territory (NT) |
From $10.60 |
4 - 14 Business Days |
|
Western Australia (WA) |
From $10.60 |
5 - 11 Business Days |
|
State / Territory |
Express Shipping Rate (AUD) |
Estimated Express Shipping Time |
|
Queensland (QLD) |
From $13.70 |
1 - 4 Business Days |
|
New South Wales (NSW) |
From $13.70 |
1 - 3 Business Days |
|
Victoria (VIC) |
From $13.70 |
1 - 3 Business Days |
|
South Australia (SA) |
From $13.70 |
1 - 4 Business Days |
|
Australian Capital Territory (ACT) |
From $13.70 |
1 - 2 Business Days |
|
Tasmania (TAS) |
From $13.70 |
1 - 4 Business Days |
|
Northern Territory (NT) |
From $13.70 |
3 - 5 Business Days |
|
Western Australia (WA) |
From $13.70 |
1 - 6 Business Days |
*Express Post is available on request. Contact davelysasiansupermarket@gmail.com for an accurate quote for your order.
** Rates increase with parcel weight, up to a maximum of $122.27 AUD for heavy orders (5 to 20kg). The exact shipping cost will be calculated and displayed at checkout based on your order weight and delivery postcode.
*** Please note: These are estimates only. Delivery times may be affected by public holidays, peak periods, or carrier delays. Orders are typically processed and dispatched within 2–3 business days of payment confirmation.
In-Store Pickup
Prefer to collect your order in person? We offer free in-store pickup at our Brisbane City location:
📍 Shop 3 / 119 Charlotte Street, Brisbane City QLD 4000
-
Select "Pick up" at checkout to choose this option
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You will receive a notification when your order is ready for collection
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Please bring your order confirmation when collecting
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Pickup is available during store trading hours:
|
Monday |
10 am–7 pm |
|---|---|
|
Tuesday |
10 am–7 pm |
|
Wednesday |
10 am–7 pm |
|
Thursday |
10 am–7 pm |
|
Friday |
10 am–7 pm |
|
Saturday |
11 am–5 pm |
|
Sunday |
11 am–5 pm |
Bulk & Wholesale Orders
Bulk orders are welcome! If you're ordering in large quantities for your celebration, business, restaurant, or organisation, we'd love to hear from you.
📧 Bulk & wholesale enquiries: davelysasiansupermarket@gmail.com.
Our team will provide a custom quote including applicable shipping arrangements for large orders.
Packaging
All orders are carefully packed to ensure your groceries arrive in excellent condition. We will always package Fragile or perishable items with additional care so they are safe for transport. However, if your order arrives and there is damage to your parcel, please email us immediately with photo evidence, and keep the parcel in its original packaging. DO NOT THROW AWAY THE PACKAGE. If you wish to claim a refund for your order, please return the item to the nearest Australia Post Office to lodge the damaged item. Please refer to our Return and Refund Policy for more details: https://www.davelys.com.au/policies/refund-policy
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.
Questions?
If you have any questions about your delivery, please don't hesitate to contact us through our website or reach out to our bulk enquiries team at davelysasiansupermarket@gmail.com.